Creating user IDs
The first time you create a username for yourself using strong authentication (bank or mobile credentials). In the future, you can use these credentials to manage your daily tasks. Some eVaka services require strong authentication.
Mobile access
The eVaka system works on mobile devices and computers, adapting automatically to different screen sizes. You can save the browser view to the home menu or home screen of your mobile device. eVaka does not have a separate mobile application.
Email notifications:
To receive email notifications of messages, decisions and documents sent via eVaka, save your email address in eVaca: Settings - My details
If you wish to receive e-mail notifications for your documents, you must set up your personal settings in the eVaka
It is possible for a carer to receive electronic notification of decisions made in eVaka (decisions on early childhood education and care, service vouchers, pre-school education, and customer fees) in Suomi.fi messages. This requires the implementation of the Suomi.fi messaging service.
More information about Suomi.fi messages
If you do not use the Suomi.fi messaging service, the decisions will be sent to you by post.
We recommend that you activate the Suomi.fi messaging service.
Decisions taken in eVaka can be found under Menu - Decisions
Development of eVaka
The development of eVaka started in Espoo and Tampere joined the development in spring 2020. Since the beginning of 2022, the system has been developed in cooperation with Espoo, Tampere, Turku and Oulu. Currently, the eVaka system is in use in Espoo, Tampere, Turku, Oulu and the municipalities surrounding Tampere (Nokia, Ylöjärvi, Kangasala, Pirkkala, Lempäälä, Vesilahti, Orivesi and Hämeenkyrö).
User feedback
The eVaka system will be developed on the basis of user feedback. Feedback is collected regularly through various surveys and you can also give it through the city's feedback channel