Payments

The statutory payment tasks of the Tampere region employment area are handled centrally by the payment team of the City of Tampere’s employment and growth services. The payment team manages the disbursement of start-up grants, wage subsidies including employment support for those aged 55 and over, discretionary expense reimbursements, travel and accommodation cost reimbursements, work environment arrangement subsidies, and the payment of purchase invoices related to statutory employment services.

Applying for payment 

Apply for payment electronically through the Regional administration E-service to speed up the application process. By using electronic services, you can submit the application, respond to requests for additional information, supplement your application, and receive decisions related to your matter

Log in to the E-service with your personal bank ID, mobile certificate, or certificate card. Fill out the application and add the necessary attachments. The e-service will help you complete the application and sends you notifications about your application process.

If you want to have your tax withholding percent for the start-up grant changed, you can apply for a revised tax card for benefits from the tax authorities. In this case, the withholding tax will be applied according to the tax rate on the revised tax card. Please note that you do not need to send us the revised tax card. We receive information about the change in the tax rate directly from the tax administration.

If you cannot apply for discretionary expense reimbursement electronically, use the paper payment application form.  You can ask for additional information about your discretionary expense reimbursement and send the paper scanned application form by email to [email protected] or by mail to the following address:

Tampereen kaupungin työllisyys- ja kasvupalvelut
Maksatustiimi
PL 487
33101 Tampere

Processing times

In the TE reform, payment tasks were transferred from the Development and Administrative Centre of the Centres for Economic Development, Transport and the Environment, KEHA Centre, to 45 employment areas on January 1, 2025. Due to the transfer of tasks, there may be delays in payments at the beginning of the year. We process payment applications in the order they are received.

The payment dates for start-up grants are the 15th and 31st of the month or the last day of the month. If the payment date falls on a weekend or public holiday, the payment date will be the previous banking day. There are no specific payment dates defined for other subsidies and grants.

Contacting

To expedite processing, contact us via email for any questions regarding subsidies, grants, and purchase invoices. We handle contact requests in the order they are received.

Questions regarding discretionary reimbursements: [email protected] 

Questions regarding other payments: [email protected]  

Telephone service

Telephone service number regarding payments is +358 40 581 2300 and it answers questions about processing times and other general questions regarding payment applications. The service number is open Monday to Friday from 9 am to 12 pm and 13 pm to 15 pm.

Enterprise Finland advisory service

The Enterprice-Finland advisory service also provides guidance on electronic payment applications. The service is available on weekdays from 9 am to 3 pm via phone, service request, and the Job Market Finland chat. Assistance is offered in Finnish, Swedish, and English. The phone number is 0295 020 500. The cost of the call depends on the caller’s operator pricing.