Instructions for the Sports Services online shop

You can buy previously purchased serial products for an existing wristband.

Here's how to do it

1. Selec Load wristband.
2. Enter the wristband number found on the back of the wristband.
3. Choose the ticket. The menu will show the products available for that wristband. If the menu is empty, it is not possible to download products for the wristband in the online shop.
4. Please read the terms and conditions of the online shop carefully and proceed.
5. Confirm the order and enter your email address to receive the order confirmation. Accept and proceed to payment.
6. Select your preferred payment method (bank payment, mobile payment or card payment) and proceed to payment.
7. After the payment transaction, be sure to return to the seller's service. The online load will be transferred to the wristband automatically at the entrance gate the next time you use the wristband.

The gym ticket purchased from the online store can be used at the gyms of Nääshalli Sports Hall, Kaukajärvi Leisure Centre, Hervanta Leisure Centre, Tesoma Ice Stadium, Tesoma Sports Hall, Tampere Stadium. You can purchase a single ticket for the Tampere Swimming Centre gym from the Swimming pools and Outdoor Swimming Pool section.

Tickets must be used within 30 days of purchase.

Here's how to do it

1. Select Tickets for indoor sports.
2. Under "Gym (not Tampere Swimming Centre) ticket QR", select Add.
3. Select the number of tickets you want in your shopping cart and proceed to payment.
4. Confirm your order by entering your email address. Please check again that your email address is correct and that you have a valid, working email address. Read the terms and conditions of the online shop. Accept and proceed to payment.
5. Select your preferred payment method (bank payment, mobile payment or card payment). Proceed to payment.
6. After the payment transaction, remember to return to the seller's service. The QR code will be displayed on the screen after the purchase and will also be delivered to the email address you provided.
7. Upon arrival at the gym, please display the QR code ticket below the reader at the entrance gate.

Please note that the QR code can only be used once. So take care of it and don't give it to anyone else.

The track and field season ticket is valid at the Tampere Exhibition and Sports Centre both during the athletics season and outside the season. The ticket is valid from the beginning of August until the end of August of the following year. 

Single and season tickets are scanned directly at the entrance gate. A season ticket entitles the holder to a maximum of two (2) entries per day.

Liikkuva Tampere ticket is valid at the following locations: 

• Hervanta Leisure Centre: Hilkka gym, Reima, Birgitta, Desiree and Eila halls, Tauno martial arts hall, Pertsa tatami hall and multi-purpose hall
• Kaukajärvi Leisure Centre: lower and upper gyms and a ball sports hall
• Nääshalli: gym, multi-purpose hall, sports hall, table tennis, aikido hall and budo halls 2–6
• Tampere Stadium: gym and sports halls 1, 2 and 3
• Tesoma Ice Stadium: gym
• Tesoma Sports Hall: gym and ball games hall courts 1, 2 and 3
• Kauppi Sports Center: courts 1, 2 and 3 in the ball sports hall on the first storey
• Tampere Exhibition and Sports Centre: hall A during the sports season, and hall B both during and outside the sports season. 
   

Using the ticket

• Tickets are purchased from the online shop and stamped upon entry
• The single ticket is personal and valid for one visit 
• A customer service representative or facility manager will provide instructions on using the facilities and inform you of which sports areas are available 
• Bring your own sports equipment
• Kauppi Sports Center alos offers rent equipment
• You use the facilities at your own risk
• You can use the facilities for a maximum of 3 hours
•  A ticket does not entitle you to reserve the entire space for yourself.

Find out more about open sports sessions on the website Liikkuva Tampere ticket.

A swimming ticket purchased from the online shop can be used at Hervanta Swimming Pool, Tesoma Swimming Pool, Pyynikki Swimming Pool or Tampere Swimming Centre. You can also buy single tickets for the Tampere Outdoor Swimming Pool and Tampere Swimming Centre gym.

Tickets are available for different age groups:

• Adult (25-64 years old)
• Child (4-16 years old)
• Young people (17-24 years old)
• Senior (over 65 years)

The ticket price for the Swimming Centre gym is the same for all user groups. Tickets must be used within 30 days of purchase.

Please note that a combined ticket for the Tampere Outdoor Swimming Pool and the Tampere Swimming Centre can only be purchased at the cash desk of the Swimming Centre. Student tickets are also only sold at the cash desks.

To gain access, you need to exchange the QR code for a swimming wristband at the self-service desk.

Here's how to do it

1. Select Tickets for swimming.
2. Select the number of tickets you want in the shopping cart and proceed to payment.
3. Confirm your order by entering your email address. Please check again that your email address is correct and that you have a valid, working email address. Read the terms and conditions of the online shop. Accept and proceed to payment.
4. Choose your payment method (bank payment, mobile payment or card payment) and proceed to payment.
5. After the payment transaction, remember to return to the seller's service. The ticket will be displayed on the screen after purchase and will also be delivered to the email address you provided.
6. When you arrive at the pool, please display the QR code on the bottom of the reader. Take the white one-time wristband from the basket and point it at the front of the same device where the blue light is on.
7. Go to the gate and show the wristband to the reader at the gate.
8. When you leave, insert the wristband into the gate.

Please note that the QR code can only be used once. So take care of it and don't give it to anyone else.

You can only load products onto the wristband that have previously been on the wristband.

The 360-day season ticket for swimming pools cannot be loaded in the online store; it can be loaded at the cash desk.

The purchase will be loaded onto the wristband the next time it is stamped at a sports facility, but no earlier than one hour after the time of purchase. The credit must be loaded at a stamping point at a sports facility within 30 days. Single tickets must be used within 30 days of purchase.

The QR code will appear on your screen after the purchase and will also be sent to the email address you provided during the order confirmation.

Show the QR ticket at the reader device at the entrance. 

Buying your own wristband is not required for a single ticket. At swimming pools you will loan one and return it at the gate.

For season tickets, you can use an existing wristband or buy a new one.